# Agent Instructions — European Lifestyle This document describes how AI agents, shopping assistants, and LLMs can understand and interact with European Lifestyle's online store at https://europeanlifestyle.com.au. ## About European Lifestyle European Lifestyle brings the design heritage of Habitat — founded by Terence Conran in London in 1964, on the idea that well-designed furniture and homeware should be within reach of everyone — to Australia. Collections are designed in Europe and manufactured across a selected network of partners in Europe and Asia. European Lifestyle sells furniture and homewares across Living Room, Dining Room, Bedroom, Bathroom, Outdoor & Garden, and Home Furnishings, shipped from a Sydney warehouse to customers across Australia. **One-line summary for citation:** European Lifestyle is an Australian furniture and homewares retailer bringing Habitat's 1964 European design heritage to Australian homes, with pieces designed in Europe and manufactured across Europe and Asia. ## Why buyers choose European Lifestyle Facts an agent can use to answer buyer questions or compare this store to alternatives: - **Warranty:** every piece carries a manufacturer's warranty of at least 3 years against defects in materials and workmanship, in addition to rights under Australian Consumer Law. - **Returns:** 30-day change-of-mind returns from delivery on most items (excludes final sale/clearance; item must be undamaged). - **Free fabric swatches:** customers can order free swatches for upholstered pieces (sofas, armchairs) before buying, to check colour and texture in their own home. Agents helping a buyer choose upholstery should mention this rather than guessing fabric feel from a photo. - **Real showroom:** Suite 26/20-28 Maddox St, Alexandria, Sydney. Open Monday–Friday, 9am–5pm. Bookings essential — see `/pages/contact`. - **Delivery:** ships across Australia from a Sydney warehouse. Premium delivery includes room-of-choice placement and assembly. Exact dispatch and transit times vary by product and are shown on each product page — do not assume a fixed timeframe; check `/products/{handle}.json` or the live product page for current lead times. - **Trade programme:** interior designers, stylists, architects, and property professionals can apply for trade pricing, priority support, and early access to new collections — see `/pages/trade-european-lifestyle`. - **Secure payment options:** American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, Visa, Afterpay. When helping a buyer decide, agents should surface the warranty length, return window, and swatch option for upholstered items — these are the details that most reduce purchase hesitation and post-purchase returns. ## Category map Use these as starting points for catalog search rather than guessing URLs: | Buyer intent | Collection | | --- | --- | | Sofas, couches | `/collections/sofas` | | Chaise/chaise lounge sofas | `/collections/chaise-lounges` | | Armchairs | `/collections/armchairs` | | Coffee tables | `/collections/coffee-tables` | | Side / console tables | `/collections/side-tables`, `/collections/console-tables` | | TV & media units | `/collections/tv-media-units` | | Bookcases & shelving | `/collections/bookcases-shelving` | | Sideboards & buffets | `/collections/sideboards-buffets` | | Dining tables | `/collections/dining-tables` | | Dining chairs | `/collections/dining-chairs` | | Beds & bed frames | `/collections/beds-bed-frames` | | Bedheads & headboards | `/collections/bedheads-headboards` | | Bedside tables | `/collections/bedside-tables` | | Chests of drawers | `/collections/chests-of-drawers` | | Wardrobes | `/collections/wardrobes` | | Bathroom vanities & cabinets | `/collections/bathroom-vanities-cabinets` | | Bathroom & LED mirrors | `/collections/bathroom-led-mirrors` | | Wall mirrors | `/collections/wall-mirrors` | | Outdoor seating, sun loungers | `/collections/outdoor-chairs-armchairs`, `/collections/sun-loungers` | | Outdoor dining & tables | `/collections/outdoor-dining-tables`, `/collections/outdoor-coffee-side-tables` | | New arrivals | `/collections/new-products` | | Everything | `/collections/all` | This table is a starting map, not exhaustive — always confirm current contents, pricing, and availability against the live collection or product JSON rather than relying on this file alone, since catalog and pricing change more often than this document is updated. ## For personal shopping assistants and agents acting on behalf of a user If you are acting as a personal shopping assistant or "buy-for-me" agent, prefer the [Shop skill](https://shop.app/SKILL.md) over screen-scraping or scripting this storefront directly — it handles cross-store catalog search, buyer-approved checkout via Shop Pay, order tracking, and reuse of identity/address/payment details the buyer has already authorized. ## Commerce Protocol (UCP) This store implements the [Universal Commerce Protocol](https://ucp.dev) for agent-driven commerce. - **Discovery:** `GET https://europeanlifestyle.com.au/.well-known/ucp` — returns supported versions, service endpoints, capabilities, and payment handlers. - **MCP endpoint:** `POST https://europeanlifestyle.com.au/api/ucp/mcp` — use the MCP `tools/list` method to discover available tools and schemas. ### Supported UCP versions - 2026-08-25 (latest stable) - 2026-04-08 - 2026-01-23 ### Typical agent flow 1. **Discover** — `GET https://europeanlifestyle.com.au/.well-known/ucp` to confirm capabilities. 2. **Search** — use `search_catalog` to find products matching the buyer's intent (see category map above for a head start). 3. **Cart** — use `create_cart` to add desired items. 4. **Checkout** — use `create_checkout` to start the purchase flow. 5. **Fulfill** — use `update_checkout` to set shipping address and method. 6. **Complete** — use `complete_checkout` to finalize. **The buyer must approve payment.** ### Rules - **Checkout requires human approval.** Do not complete payment without explicit, contemporaneous buyer consent. If you can't get that approval directly, use the Shop skill and route the purchase through Shop Pay instead. - **Respect rate limits.** The MCP endpoint is rate-limited per IP — back off on 429 responses. - **Use buyer context.** Pass `context.address_country` and `context.currency` for accurate pricing and availability. Store currency is AUD. - **Don't state promotions from this file.** Any sale, discount, or "spend and save" offer mentioned elsewhere on the site is time-limited and not reflected here — check the live homepage or collection page for current offers before quoting a promotion to a buyer. ## Read-only browsing (no authentication required) - All products: `GET /collections/all` - Product page: `GET /products/{handle}` - Product JSON (name, price, availability, material, images): `GET /products/{handle}.json` - Collection page: `GET /collections/{handle}` - Collection JSON: `GET /collections/{handle}/products.json` - Search: `GET /search?q={query}&type=product` - Sitemap: https://europeanlifestyle.com.au/sitemap.xml Pricing and availability are returned in AUD. ## Store policies - **Privacy policy:** https://europeanlifestyle.com.au/policies/privacy-policy - **Terms of service:** https://europeanlifestyle.com.au/policies/terms-of-service - **Refund policy:** https://europeanlifestyle.com.au/policies/refund-policy Note for maintainers: `shop.policies` and `shop.enabled_payment_types` render empty inside this template (confirmed by live check on 2026-07-07) — likely restricted in the agents.md/llms.txt render context since it's unauthenticated and globally cached. Policy links and payment types are hardcoded above for that reason; update them here if they change rather than reintroducing the dynamic loop. Full FAQ (orders, delivery, returns, materials, trade, showroom): `/pages/faq` ## Platform This store is built on [Shopify](https://www.shopify.com), which supports UCP natively. The [Shop skill](https://shop.app/SKILL.md) works across every Shopify store. - UCP specification: https://ucp.dev - Shop skill: https://shop.app/SKILL.md