Our Shipping Policy

Two-person delivery on every order.

Every European Lifestyle order is delivered by a dedicated two-person team who bring your furniture into your home and place it in the room of your choice. We deliver to over 95% of Australia, with delivery handled by Winning Services, our trusted premium delivery partner.

What's included

Our delivery service for every customer receives:

Delivery to your room of choice — carried into your home and placed where you want it, not left at the front door.
Assembly on selected products — many of our products arrive ready to use or with minimal setup, and our team will assemble these on the day. More complex pieces are excluded from assembly and are delivered unassembled. This will be noted on the product page before you order.

How delivery works

Order placed — once confirmed, your order is prepared for dispatch from our warehouse.
Dispatch notification — we email you when your order leaves the warehouse.
Booking your delivery — Winning Services, our delivery partner, contacts you directly to arrange a date and time that suits you. Because each delivery is handled by a dedicated two-person team rather than a parcel network, live online tracking isn't available — but you'll always be contacted to schedule a time.
Delivery day — your order is brought into your room of choice, unpacked, assembled where needed, and the packaging removed.

Delivery timeframes

Delivery times depend on the item and your location.

In-stock items are dispatched within a few business days of your order.
Made-to-order or longer lead-time items show an estimated timeframe on the product page, and we'll keep you updated on the expected dispatch date.
Regional and remote areas may take longer than metropolitan deliveries.

If your order contains several items with different lead times, we'll be in touch to confirm whether you'd like them delivered together or as they become available.

Delivery costs

Delivery is calculated at checkout based on your order and delivery address, and the charge is shown clearly before you pay.

Before your delivery

A little preparation helps the day go smoothly.

Measure your access. Please check your furniture will fit through every entry point — doorways, hallways, staircases, lifts and the door of the room itself. Ensuring items can be safely brought into your home is the customer's responsibility.
Clear the space. Make sure the area where the furniture will go, and the path to it, is clear so our team can work safely.
Plan for larger pieces. If an item can't be safely lifted or carried through doorways, stairwells or lifts, delivery to your room of choice may not be possible. Where our team can't safely complete the delivery, they'll place the item in the nearest safe and accessible location.

Not sure whether something will fit? Email us at hello@europeanlifestyle.com.au before you order and we'll be glad to help.

On delivery day

Someone aged 18 or over must be present to receive the delivery.
Please inspect your items as they're delivered. If anything is damaged or not as expected, tell our team and email us at hello@europeanlifestyle.com.au with photographs as soon as possible.
A signature may be required to confirm delivery.

Checking your order on the day helps us put things right quickly. For full details on damaged or faulty items, see our Returns Policy.

Apartments and shared access

If you live in an apartment or a building with shared access, let us know in advance of any requirements — booking a lift, a loading dock, or a specific delivery window. Telling us early helps us plan and avoid delays.

Missed deliveries and rescheduling

To change your delivery date, please notify Winning Services as early as possible.
If no one is available to receive the delivery at the agreed time and no prior notice was given, a redelivery fee may apply to rebook.

Where we deliver

We deliver across Australia. Delivery to regional and remote areas is available and may involve a longer timeframe and additional cost, shown at checkout or confirmed before dispatch. If you have any questions about delivery to your area, email us at hello@europeanlifestyle.com.au.

Contact us

European Lifestyle
Email: hello@europeanlifestyle.com.au
Showroom: Suite 26 / 20–28 Maddox Street, Alexandria NSW 2015 (by appointment)

A considered life, beautifully lived.